i'm ryan sutton, the new york food critic for bloomberg news.
Catching Elephant is a theme by Andy Taylor
Here’s a pop quiz for aspiring “social media marketers.” Would you rather:
a) Save “$698” by taking a $99 course on how to use Twitter.
b) Save “$3,798” by taking a $199 course on how to use Twitter.
c) Use Twitter for free.
Throw computer out window to reveal correct answer.
The Bad Deal receives more “coupon” emails from David Burke than any other chef, period. We’ve seen his venues on Living Social, Groupon, Google Offers, etc. So we’re glad Bloomberg Television’s Pimm Fox asked Burke about discounting. The chef says he uses Groupons to fill empty seats, but we wonder what impact such frequent dealmaking has on the perceived value of his regular prices. Fast forward to 3:35 for Burke’s comments.
Here’s another sad example of Groupon using stock photos to make every business look the same.
So if you’re a masseuse, think long and hard about whether Groupon will really help differentiate you from the competition. Quite the contrary, the daily deal company will make you indistinguishable from the competition. The only distinguishing factor the customer can really see in this email ad is the cost: $39-$59. You’re no longer a business with your own story to tell. You’re now just a number in a range, giving away a portion of your sales to the corporate behemoth that put you in that range. Good luck with that guys.
Claiming that a restaurant is Zagat-rated is like saying “Hey, I got a son who goes to school, and you know what? They gave him a REPORT CARD! Wonder if the other kids got one?”
See, it’s what’s on the report card that counts. I bring this up because I see you’re running a deal for the (ahem) “Zagat-rated” Gente Ristorante, but you’re not actually showing the Zagat ratings. Kinda curious, don’t you think? So we took a looksie and it turns out Zagat ratings for Gente are 19 for food, 16 for decor, and 21 for service. Those are all out of 30. Not too good eh? Maybe that’s why you’re boasting about the report card and not the grades?
Oh, Groupon! At it again.

Hey Groupon, who’s in charge over there? Oh, you fired your CEO. I forgot.
You’re welcome.
Dear Groupon: Out of curiosity, what part of your deal making “expertise” led you to believe this plate of mystery slop (with lemon) is what couples want on a date night? I’d really like to know. REALLY.
I’ll admit you have me at a disadvantage, because I have absolutely no idea what this is a photo of. In my nearly eight years as a food critic, I’ve seen a lot, but I sure as shinola haven’t seen this. So, nice work. Sort of.
We’ve said it before but we’ll say it again, because Groupon doesn’t get it. The point of food photography is to take a dish, let’s say a steak, and use that steak to tell a story about a particular restaurant. And even though you’ve had this same steak at 800 other restaurants, this steak now tastes different to you, because it’s pictured, I don’t know, as being served on a wooden table that the owner’s grandpa used to float across the Pacific when his fighter plane when shot down during World War II.
Then, pictured here, we have Groupon’s food photography. The daily deal company takes a diverse group of restaurants, puts them together on its website, and makes them look IDENTICAL.
That’s problem one with Groupon’s food photography. Problem two is that it makes the food look awful (at least the steaks). And when you’re selling coupons to these restaurants, you want to make the food look delicious, don’t you, Groupon?
Hey Groupon! I know you’re cutting costs these days but did y’all run out of money for an actual photograph of sushi? I mean, this IS a “sushi dinner.” Not quite sure what we’re looking at here, not entirely sure I’d like to find out either. Take care of yourself, guys.
“Dear Groupon: My masterpieces don’t belong inside any crass black bezel frame. This is art, this isn’t a f__king iPad,” said the Dutch painter Vincent van Gogh, posthumously.
A Groupon art deal? LOL … and don’t buy too many, limit 3 per person!
The Reuters report comes a day after Groupon emailed Hurricane-stricken New Yorkers without lights (including the author of this post) a deal for Dans le Noir, a pitch-black dining experience. The Bad Deal responded that New Yorkers didn’t need any more darkness. Groupon is making the right move here by postponing the deals.
DEAR GROUPON: Listen, we’re all for supporting New York’s restaurant economy a day after Hurricane Sandy struck. But maybe this wasn’t the best morning to send out an email advertising Dans Le Noir, a Midtown eatery that serves dinner in complete darkness? With massive power outages throughout the region (including my apartment), suffice it to say we’ve had enough darkness in NYC.
Oh, and here’s a review of Dans le Noir from Eater. It ain’t pretty.
The problem with Groupon is that it makes your very distinctive restaurant look indistinguishable from any other. You could interchange any of these photos and it really wouldn’t make any difference to the buyer.
These aren’t photos of restaurants. Restaurants aren’t just about food. They’re about people, neighborhoods and relationships, none of which are visible here. Here, we only see food. Generic food. There’s steak. Salmon. Shrimp. Lamb. Oysters. More steak. More shrimp. What we have here looks like a wedding buffet catalog for any catering hall in the country.
Is that what you want for your restaurant? Didn’t think so.
There are many paths to financial literacy and economic success.
Amateur day trading, the Off Track Betting of the financial community, typically isn’t one of them. So we’re suspicious of these Groupon discounts for courses at a for-profit day-trading academy.
Here’s our advice: If you want to get into finance, don’t do it by buying a Groupon. Take some courses in accounting, money & banking, economics, corporate finance and capital markets at your local community college.
Though we’re curious if this Groupon-advertised academy has a section of Groupon’s stock price, which is now $5.28, down from a high of $26.11 last November. Just saying.
Groupon offers discounts by selling prepaid, non-refundable deals.
Savored offers discounts though its free reservations service, which entices diners to book tables in the off-hours in exchange for savings of up to 40% off. No prepayment is necessary. Savored, as we’ve written in the past, is a GOOD DEAL. Savored is the anti-Groupon.
And today, Savored was purchased by Groupon. Alas.
The Chicago-based daily deal company said Savored will “will continue to serve diners and restaurants at http://www.savored.com.” That’s a good thing. Of course, if any restaurants or diners encounter any “changes” in their Savored experience after the acquisition, we’d love to hear from you.